Testimonial

Last month on January 2nd, our son Conor injured his face in a basketball game, fracturing his upper jaw, breaking teeth, losing teeth, and in general did a lot of damage. At the hospital his first question was, "When can I go back and play?" At that time we all doubted whether he could return this season. Being a senior in high school, this was a devastating thought. Even one of the local papers, called it "a possible season ending injury". I immediately started researching face masks online and found your website along with some others. The orthotic facilities near our home all said they could make a mask for him, but they did not have the experience you have and I did not have confidence that they would do the job we needed. Within 3 weeks, Conor was back on the court. His adjustment to the mask you made was short and he is back to playing the game like nothing ever happened. The fit is perfect and he plays like he is wearing nothing at all. Thank you for your quick turnaround, being there to answer any questions and for doing such a wonderful job for Conor, enabling him to finish out his last season in high school. They start the playoffs on Friday and he is as ready as ever w/ the wonderful mask you made!

Sincerely,
Maureen Donohue
Satisfaction Survey
Here at Michigan Hand & Sports Rehab Centers our primary goal is providing the best possible care to our patients. Still, we are always looking for ways to improve our service. Please take the time to fill out the survey below so that we can continue to provide you with the first class care you have come to expect.

Patient:
Initial Visit:
Reffering Doctor:
Orthosis Type:
Beyond the initial
fitting how many adjustments
were necessary:



Was your appointment scheduled within a reasonable amount of time?
       

No

N/A

Were you seen within 15 minutes of your scheduled time?
       

No

N/A

Was the patient waiting and treatment area well maintained?
       

No

N/A

Was your orthosis fitted within a timely manner?
       

No

N/A

Did the front office staff answer all of your questions concerning billing and payment responsibilities?
       

No

N/A

Would you and your family recommend our services to other patients?
Yes
No


Please rate the following questions. Did the Orthotist:
Treat you with courtesy?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain donning, doffing and wearing of your orthosis?:
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain how to care for your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Involve you in setting your goals?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Explain the goals/purpose and function of your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Respect your privacy?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Instruct you how to contact our office if you have any problems?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Please rate the fit, function, workmanship and appearance of your orthosis?
       

Very Good (4)

Good (3)

Fair (2)

Poor (1)

Additional Comments:
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